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Terms and Conditions Terms and Conditions

Introduction

These terms and conditions apply to all business transactions carried out by PrivateRegs4u, hereafter referred to as PrivateRegs4u.co.uk. Our registered office is PrivateRegs4u House, High Street, Orpington, BR6 0TW. You can also contact us by email at sales@privateregs4u.co.uk or by phone at 03339875088.

You may make a copy of this document for reference. This document is called the 'Terms'. It is a legally binding agreement between any user of our services (online or offline) and us. It is the legal rules that govern our relationship; and is accepted by you if you use our website or use any of our services. If you do not agree to the Terms, then you may not use our website or services.

Under no verbal circumstances or guarantees expressed or implied shall have effect on these terms and conditions unless written and initialled by the director of PrivateRegs4u.

All calls may be monitored for training purposes and to provide evidence in the case of any dispute.

These Terms and Conditions constitute the entire agreement between the parties in respect of the purchase.

This agreement shall be governed and constructed in accordance with English Law each party thereto submits to the jurisdiction of the English Courts.

English law shall apply to these Terms. You irrevocably agree that the courts of England & Wales will have exclusive jurisdiction to settle any dispute which may arise out of, under, or in connection with these Terms and for those purposes irrevocably submit all disputes to the exclusive jurisdiction of the English & Welsh courts.

Buying Personalised Number Plates

We sell registrations owned by clients, our own stock and government stock.

DVLA Personalised Registrations is a registered trade mark of the Driver & Vehicle Licensing Agency. PrivateRegs4u provides registrations from private sellers and is a recognised reseller of DVLA registration numbers, we are not affiliated with DVLA.

All Registration Marks are sold subject to availability and although PrivateReges4u check the availability of every registration mark before selling, we cannot accept any responsibility should the registration become unavailable or in the unlikely event of failure of the transfer at DVLA level. In these circumstances PrivateRegs4u will try and find a suitable replacement Registration Number Plate or refund the purchaser in full.

PrivateRegs4u liability will be limited to a full refund (unless it is in some way the fault of the purchaser) and any claims for damages, interest on monies paid or any other expenses will not be entertained.

By agreeing with these terms and conditions. Any full or part payment is considered to form the basis of a binding agreement to proceed with the purchase. If part payment is taken at the point of sale the balance will be due within 14 days unless alternative payment arrangements were made and confirmed by PrivateRegs4u in writing. Failure to pay the balance within the time limits will result in the forfeit of any monies paid and the Registration Mark will be placed back on the market.

Once a transfer has been authorised by the DVLA in Swansea, PrivateRegs4u, disavows, and is free from, all liabilities regarding the mark in question.

The transfer is carried out in accordance with the DVLA rules and issue of a new V5C bearing the new registration number shall be conclusive proof of a successful transfer.

Some Registration Number Plates are subject to VAT. All Registration Number Plates are sold subject to a DVLA transfer fee of £80.
You are entering into an agreement to buy the Registration Number Plate shown/detailed on the order form and accordance with The Consumer Contracts Regulations 2014.

Any payment taken for a Registration Number Plate is non-refundable. (Unless) The only exception to this matter will be in the unlikely event that a registration number is sold by PrivateRegs4u and it is no longer available for purchase from either the private seller or DVLA, PrivateRegs4u will then try and find a suitable replacement registration number or refund the purchaser in full.

It is illegal to display the New Registration Mark before the transfer is completed by The Department for Transport.

Vehicles to which Registrations are to be transferred must be taxed and have valid MOT.

The purchaser of a registration number is required to submit the correct documentation via post or scanned copy via email in order to transfer the registration number onto their vehicle. If the vehicle documentation is incorrect in any way, PrivateRegs4u reserves the right to place the registration mark on a retention document and supply in this format (where practicable).

All documentation will be sent by Royal Mail delivery, please allow 5-7 working days for delivery of purchase/sale documents once a sale is agreed. For premium sales please allow up to 14 working days for transfer confirmation from DVLA once all documents have been provided, PrivateRegs4u cannot be held liable for any undue delay via post.

Your rights under the Consumer Protection (Distance Selling) Regulations 2000 cease to apply upon accepting a contract to purchase the entitlement to display a registration mark. The provisions in the Distance Selling Regulations regarding cancellation and return do not apply to a personalised product such as a vehicle registration or a number plate. Such personalised products and services are exempt. Our service begins immediately and cannot be cancelled at a later stage.

Prices may be subject to change without notice.

Although PrivateRegs4u makes every effort to ensure that advertised prices are correct, we acknowledge that occasional errors could occur. If a customer purchases a Registration Number Plate that is subsequently found to be incorrectly priced, PrivateRegs4u’s liability will be limited to a full refund of any monies paid.

Use of the website's "Buy Online" facility does not guarantee price or availability of your chosen registration number.

Selling a Personalised Number Plate

We will try and find a buyer for your registration, acting on our own behalf. In this case, you can tell us the minimum price you would be happy to accept for your registration subject to market valuation (or we might buy your registration ourselves so that we are the buyer, where the contract with us is complete once you agree with us the price you will sell it to us at may consider an outright cash purchase. Usually the outright purchase price is less than the price agreed for a based sale.

As a private plate broker, we have no obligation to maximise the actual selling price. As a private plate broker, we make money between the actual buying price and the actual selling price. Should the transfer fail due to the default of the purchaser in any way, including failure to pay the balance or to supply the necessary documentation for completion of transfer, PrivateRegs4u will not be liable for any payment to the donor. However, PrivateRegs4u will, with the donor's permission, re-advertise the registration mark concerned.

PrivateRegs4u reserves the right to record all telephone conversations for security and training purposes and to make copies of telephone conversations available to third parties at discretion.

Payment to the donor will be made upon completion of the transfer. Payment shall be made in full after the transfer procedure has been completed and all documents have been acquired from the Department for Transport. Payment will be made upon receipt of a copy of your new V5C (Log Book). Where the registration is held on a certificate, payment will be made when the mark has been assigned to the recipient vehicle and proof of the same has been acquired from the DVLA.  

Completion of vehicle to certificate transfers is when we have received the new V778 from the DVLA showing us as the grantee, a completion of certificate to certificate transfers is when we have received the new V778/V750 from the DVLA with the relevant nominee added and our address added as grantee.

If the donor’s vehicle is over 3 years old, it must hold a valid MOT certificate. Completion of certificate to vehicle transfers is when we have received the buyer's new tax disc and, where applicable, MOT certificate, each showing the transferred Registration.

Documents should be provided immediately to ensure a quicker transfer. In this case, no later than 21 working days from the date they were first requested.

Our standard form of payment to you is by cheque, However, in certain cases we may agree to make payment by standard bank transfer. In this case, we pay by standard bank transfer direct to the account nominated by you. We reserve the right to pass on any relevant bank charges. This bank transfer is always subject to standard banking conditions. It is your responsibility to give us correct bank details. We accept no liability for payments that are lost because we were given incorrect bank details.

Rules & Regulations

Registrations must be displayed correctly according to law. This means that we will not supply number plates in any shape, construction or format other than that prescribed by law. Your number plate must display the registration shown on your V5C registration document.
You cannot make a vehicle appear younger than it is by changing the registration mark. For example; - You cannot put an “R” prefix registration on a “P” prefix vehicle as it would make the vehicle appear younger. You can however put any prefix registration from “A” to “P” on a “P” prefix vehicle. Registration Number Plates must be displayed correctly.

By law it is illegal to alter, rearrange or misrepresent the letters or numbers. Additionally, characters cannot be moved from one group to the other, for example, A123 ABC must not be displayed as A123A BC.

That means:

NO stylised letters or numbers
DO NOT move the spaces around, or change the size of the space
DO NOT misrepresent letters / numbers using screws. fixings, tape, etc
DO NOT misrepresent letters / numbers using squashed or distorted letters
NO images other than the approved flags
DO NOT put on 'background' images (behind the number plate)

It is essential that you follow The Road Vehicles (Display of Registration Marks) Regulations 2001.

Transfers or Assignments will not be allowed by the Government if the identity or age of the receiving vehicle is unclear from the registration and chassis records, nor will they allow Transfers or Assignments to or from Q registered cars.

Transfer fees will apply should the Purchaser choose to Transfer or Retain their Registration Mark in the future. Presently the DVLA fee for vehicle-to-vehicle Transfers is £80 and the Retention fee from a vehicle onto a certificate is £80 (the fee for the next Assignment). All Transfer or Assignment fees must be paid at the time of placing an offer to purchase the rights to any Registration Number Plate, in accordance with the rules and conditions of the DVLA Cherished Transfer Scheme.

Vehicles must be of a type which require (or will require, depending on the age of the vehicle) a MOT test or Goods Vehicle Test (GVT) certificate. Non-testable vehicles such as tractors, steamrollers and milk floats for example, are outside the scope of the DVLA Cherished Transfer Scheme. The Company cannot be held responsible for refunds or failures if the Purchaser purchases the rights to any Registratio Mark for a vehicle, which cannot be included in the DVLA Cherished Transfer Scheme.

Any eligible vehicle wishing to receive a new Registration Mark must be taxed in accordance with Government regulations at the time of Transfer. Un-taxed vehicles will not be able to receive a new Registration Mark unless they are tax exempt or have a Statutory Off-Road Notification (SORN) in force at the time of the application to assign. Any unexplained gaps in the tax periods which are not covered by a SORN, will delay or prevent a Transfer or Assignment.

Customer Complaints Procedure

We follow a strict complaints procedure. We have very high standards and wish to ensure that all of our customers are happy with the services we offer and will aim to respond to all written complaints within 7 days. If you wish to make a complaint please contact us in writing either via email to complaints@privateregs4u.co.uk or by post to PrivateRegs4u House, High Street, Orpington, BR6 0TW.

DVLA is a registered trade mark of the Driver & Vehicle Licensing Agency.PrivateRegs4u.co.uk is not affiliated to the DVLA or DVLA Personalised Registrations. PrivateRegs4u.co.uk is a recognised reseller of DVLA registrations.